VetConnect Pro
A veterinary telemedicine platform connecting pet owners with vets through real-time video consultations.
45+
screens · 3 panels
3
user types
11
email notifications
Care tied to the clinic
Vet care depends almost entirely on the in-person visit: for a simple question (a post-op doubt, evaluating a symptom, checking a treatment) the owner has to move a stressed animal to the clinic, book a slot and wait. That creates delays, avoidable trips and consultations that simply never happen.
Clinics ran on manual or phone scheduling, counter payments and no formal remote channel. Follow-up happened over loose WhatsApp chats, with no unified medical record, no payment trail and no structure.
The whole cycle, in one place
VetConnect Pro digitizes the full remote-consultation cycle: finding the professional, booking, payment, real-time video call, medical record and review. It is built for three user types — owner, vet and admin — each with its own panel.
It resolves end-to-end what used to be fragmented between phone, WhatsApp and cash: the owner consults from home; the vet gets paid for remote care, with the payment secured upfront, and manages their schedule; and everything is recorded in one place.
Problems we solved
A video consultation without leaving the platform
Owner and vet meet on a video call inside the same platform where they booked and paid, in a dedicated room for each appointment. No coordinating anywhere else.
The vet gets paid, the owner doesn’t pay blind
The money is held at booking and released to the vet only once both sides confirm the consultation. Leaving a review is optional, so it never holds up the payment. Vet withdrawals are approved by the admin.
Consultations and subscriptions billed in one place
Owners pay for each consultation and vets pay their monthly plan, both through Mercado Pago. The commission applied is the one from the vet’s plan at the time of the consultation — if they switch plans later, it isn’t recalculated.
Appointments and reminders always on Argentine time
Available slots, reminders, and appointment and subscription expiry all follow Argentine time, so nobody runs into a shifted appointment or a reminder at the wrong hour.
Have a platform idea?
Bookings, payments, video calls or dashboards per user type: we build it to fit.
What the platform does
Vet search & profiles
Search with filters by specialty, price, rating and availability, plus a detailed professional profile for each vet.
Step-by-step booking
A guided 4-step booking (pet → reason → date and time → payment) that only shows the slots still free right now.
Real-time video consultation
Video calls inside the platform, with a dedicated room for every appointment.
Protected payment
Payment is held at booking and only reaches the vet once both sides confirm the consultation took place.
Digital medical records
The vet creates medical records with diagnosis templates that the owner can review per pet.
Plan subscriptions
3 plans (Free, Pro, Premium), each with its own commission, billed monthly through Mercado Pago.
Schedule & availability
Each vet sets their working hours and blocks out the days they’re off.
Reviews & reputation
Reviews after every consultation. They’re optional and kept apart from confirming the payment.
Disputes
If something goes wrong with a consultation, either side can open a dispute and the admin resolves it.
Admin panel
Users, vets, finances, appointments, reviews, reports, activity log and general settings.
Inside the platform
Founder and sole developer
I built it end-to-end: product design, all three panels and their flows, protected payments and subscriptions, video consultations, reminders and email notifications, account security, and getting it live.
Built and running
VetConnect Pro is built and live, with the three panels operational and the full consultation cycle working: search → booking → protected payment → video call → medical record → review.
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